Refund Policy

Arid Recovery Limited ACN 135 841 904 ("Arid Recovery") relies heavily on donations and sponsorships for funding of its work restoring and conserving Australia’s arid zone. As these contributions are non-refundable, please give due consideration to any contribution you wish to make to Arid Recovery before forwarding funds to Arid Recovery.

Arid Recovery may provide a refund for tickets purchased or payments made, in the event that for some reason, Arid Recovery finds it necessary to cancel an event, visit or stay. (e.g. if there is an extreme weather event).

Arid Recovery will also, on application in writing to the Office Manager, consider a refund for:

tickets purchased or payments received for social events or functions where extenuating circumstances have prevented attendance; and
deposits held or payments made on visits or stays providing that written advice is received a minimum of 14 days ahead of the starting date for the visit or stay.

Arid Recovery reserves the right to assess applications for refunds on their merit and, in all circumstances, retains sole discretion as to whether to provide a refund.

Therefore, you should be aware that where a part or full payment has been made, at the discretion of Arid Recovery and depending on the nature of the booking and reasons for cancellation or non attendance, a deposit may be retained or cancellation fee applied.

To request a refund please post your application to:

The Office Manager
Arid Recovery Ltd
PO Box 147, Roxby Downs SA 5725
(cnr Charlton Road / Olympic Way SA 5725)

This document reflects Arid Recovery's Refund Policy as at November 2009. Arid Recovery reserves its right to amend the Refund Policy at any time without notice to you.